This page explains how Genelia William (USATT# 215165)'s rating went from 13 to n/a at the ICC - Sunday Beginners League event from 16 Apr 2017. The links below take you to pages that describe various aspects of the rating processor.

The rating processor goes through 4 passes in order. The links take you to pages that provide detailed explanations of the calculations during each of the 4 passes.